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How the proxy quality guarantee works

Written by Davi

If you were affected by a low-quality IP, you can reach out to support for a $1 compensation in traffic (about 250MB). Here's a step by step get on how to ask for compensation:

Please follow the steps below carefully. Requests that do not meet these requirements will not be approved

  1. Reach out to support and explain the situation

    Example: Hey support, I was affected by a low-quality proxy. Please help me with compensation

  2. Share a screenshot from your anti-detect browser (The proxy username and the IP should be visible), and a screenshot on PixelScam.

    Example:

  3. Wait for support to check. It can take up to 30 minutes.

  4. Receive your compensation

    If support confirms the issue, you'll receive your compensation immediately

The total compensation is capped at up to 20% of your monthly usage

The value of $1 in traffic is calculated based on your most recent purchase

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