Add traffic tops up your current plan when you run out mid-cycle. You keep the same subscription and the same per-GB rate.
IMPORTANT:
It requires an active subscription. If your plan is frozen, expired, or you are on Pay-as-you-go, the option is not available to you - see below.
Buying a top-up
Click Add traffic in the top right of the dashboard.
Choose the amount you want.
Click Buy traffic.
Complete the payment.
The traffic appears on your Dashboard as soon as the payment clears.
A top-up does not extend your subscription
This is the part that catches people out.
Buying extra traffic adds GB to your balance. It does not push back your renewal date and it does not keep your plan alive.
So if your subscription expires a week after you top up, the traffic you just bought freezes along with the rest of your balance. Nothing is lost - it comes back when you have an active subscription again - but you cannot use it in the meantime.
What you pay
Your top-up costs the same per GB as your current plan. Larger plans have a lower per-GB rate, so a top-up on a larger plan is cheaper per GB than one on a smaller plan.
If you are topping up often, an upgrade usually costs less than repeated top-ups.
When Add traffic is not available
Topping up only works on a live subscription. In these two cases it is not the route:
Your account | What to do instead |
Frozen or expired subscription | Reactivate or start a subscription first. See How to unfreeze your traffic |
Pay-as-you-go | Pay-as-you-go is not a subscription, so there is no plan to top up. Buy another Pay-as-you-go package whenever you need more traffic - there is no limit on how often. See How does Pay-as-you-go work? |