> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nodemaven.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Why does this specific website not load?
> If only one website fails through the proxy, there are three common causes: the site is geo-restricted, a government blocks it, or it is a category we cannot open.
If only one website isn't loading, there are a few common reasons why this might happen. Let's look at them.
## 1. The website only works in specific locations
In the example above, the website buildpad.com isn't available in the United States. After changing to a supported country, the website works just fine.
* Most crypto websites don't work in the United States.
To change country, see [Available locations](/residential-mobile/locations).
## 2. Government blocking
Some governments block specific websites - for example, Russia has blocked sites such as Instagram. To get around those restrictions we created a Russian server configuration. To use it, add `-ru` to the gateway in your proxy string:
```text theme={null}
Proxy without the Russian server:
gate.nodemaven.com:8080:USERNAME-country-us-sid-abc123def4567-filter-medium:PASSWORD
Proxy with the Russian server:
gate-ru.nodemaven.com:8080:USERNAME-country-us-sid-abc123def4567-filter-medium:PASSWORD
```
Only the gateway changes. The username, port and password stay exactly as they were.
## 3. Banks, government, and .edu websites
As a general rule, **EDU, GOV and payment services are restricted for legal reasons.** Some EDU domains may work, just as some payment services work, but we cannot control which ones are open.
## Before you conclude it is the site
If more than one site is failing, or you are not sure the proxy is connecting at all, confirm the proxy itself first with [Verify your proxy's status with the curl command](/troubleshooting/verify-with-curl).
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