> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nodemaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Start here when something is not working. Find the symptom, get the fix.

Find your symptom below. If you are not sure the proxy itself is working, start with [Verify your proxy's status with the curl command](/troubleshooting/verify-with-curl) or the **Check proxy** button in the dashboard, which settles it in one click.

## Connection problems

<CardGroup cols={2}>
  <Card title="SOCKS5 not connecting" icon="plug-circle-xmark" href="/troubleshooting/socks5-not-working">
    HTTP works but SOCKS5 does not. Usually your network blocks port 1080. Change the port first.
  </Card>

  <Card title="One site will not load" icon="globe" href="/troubleshooting/website-not-loading">
    A single website fails while everything else works. Geo-restriction, government blocking, or a restricted category.
  </Card>

  <Card title="Slow proxy" icon="gauge-simple" href="/troubleshooting/slow-proxy">
    Seven things to check, from your own connection to how narrow your targeting is.
  </Card>

  <Card title="Verify with curl" icon="terminal" href="/troubleshooting/verify-with-curl">
    Confirm a proxy works, check the exit IP, and read the common error codes from one terminal window.
  </Card>
</CardGroup>

## Location and traffic

<CardGroup cols={2}>
  <Card title="Wrong IP location" icon="location-crosshairs" href="/troubleshooting/wrong-ip-location">
    Your anti-detect browser reports a different country from the one you targeted.
  </Card>

  <Card title="Traffic burning too fast" icon="fire" href="/troubleshooting/traffic-burning-fast">
    A repeatable test using a file of a known size, compared against your dashboard.
  </Card>

  <Card title="Delayed traffic deduction" icon="clock" href="/troubleshooting/traffic-deduction-delay">
    Your balance dropped after you closed your browser. This is expected.
  </Card>
</CardGroup>

## Not finding it here?

* **Payment problems** live in [Accounts and Billing](/billing/card-declined), including declined cards and pending crypto payments.
* **Short answers** to common questions are in [Product FAQs](/faqs/protocols).
* **Tool-specific setup** is covered per tool in [Integrations](/integrations/multilogin-x).

If none of this resolves it, contact support on live chat in the dashboard with what you tried and what you saw.


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