> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nodemaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How do I change my ISP proxy IP?

> Every ISP order includes one free IP swap per renewal cycle. How to swap from the dashboard, what changes, and how swap differs from extend and renew.

Every ISP order comes with a free IP swap. If you want a different set of IPs, you can replace them yourself from the dashboard - no need to contact support.

## How to swap

1. Go to **ISP proxies** in the left navigation and open the **My proxies** tab.
2. Find the order you want to refresh and click **Details**.
3. Scroll to the **Settings** section.
4. Under **Swap your IPs**, click **Swap IPs**.

Your new IPs are ready immediately.

<Frame>
  ![The Settings section of an ISP order Details panel, with the Swap IPs button and the subscription controls](https://downloads.intercomcdn.com/i/o/yvkc0rpk/2578851142/9ce9faae1795bce788e4eb5d7246/Screenshot+2026-07-31+at+17_19_20.png)
</Frame>

## What you get

| | |
| - | - |
| **How many swaps** | One free swap per order, per renewal cycle |
| **What changes** | Every IP in the order |
| **Country** | Stays the same |
| **Port** | Stays the same |
| **Username and password** | Stay the same |
| **Quality** | New IPs pass the same Scamalytics check as your original ones |

## Your swap replaces the whole order

Swapping is all-or-nothing for an order. If you have ten IPs in one order and only one is giving you trouble, clicking **Swap IPs** replaces all ten. You cannot pick individual IPs.

If you need to keep some IPs untouched, buy them as separate orders. Each order carries its own free swap and can be swapped independently.

## When your swap resets

The counter resets each time your order renews. The dashboard shows **Swaps left** next to the button, so you always know where you stand.

If your counter is at zero and you need different IPs before your next renewal, the options are to wait for renewal or buy a new order.

## Before you swap

A swap is worth using when you want a genuinely different set of IPs. It's less useful for chasing a particular score on a third-party checking tool, because your replacement IPs come from the same quality-checked pool as the originals.

If you're unsure whether an IP is actually a problem, click **Check proxy** next to it first. That shows you the fraud risk verdict and resolved location for that specific IP, so you can decide before spending your swap.

## Swap, extend, renew - what's different

These three words get mixed up. They do different things:

| Action | What it does | Where |
| - | - | - |
| **Swap** | Replaces your IPs with new ones | Details → Settings → Swap IPs |
| **Extend** | Adds another billing period to your order. IPs stay the same. | Details → Settings → Extend, or the Extend button on My proxies |
| **Renew** | Happens automatically at the end of each billing period. IPs stay the same. | Automatic unless you cancel |

Renewing or extending never changes your IPs. Only a swap does that.


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