> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nodemaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Authentication Methods [ISP]

> ISP proxies use a username and password. IP whitelisting is not available.

ISP proxies authenticate with a **username and password**. There is no other method.

**IP whitelisting is not available for ISP proxies.** It works for Residential and Mobile only. If you need whitelisting, see [IP Whitelist setup](/residential-mobile/ip-whitelist), which covers those two products.

## Where to find your credentials

1. Click **ISP proxies** in the left navigation.
2. You land on **Static Residential (ISP)**. Open the **My proxies** tab.
3. Click **Details** on your order.

Each IP shows four fields: **IP**, **Port**, **Username**, **Password**.

For a walkthrough of where these appear in the dashboard, see [Getting started with ISP proxies](/quickstart/isp-proxies).

## The connection format

ISP proxies do not use a gateway hostname. **The host is the IP address itself.**

```text theme={null}
IP:Port:Username:Password
```

A four-IP order looks like this:

```text theme={null}
123.11.22.33:11000:USERNAME:PASSWORD
123.11.22.32:11000:USERNAME:PASSWORD
123.11.22.34:11000:USERNAME:PASSWORD
123.11.22.35:11000:USERNAME:PASSWORD
```

**Every IP in an order shares the same port, username and password.** Only the IP address changes. The addresses themselves are assigned randomly and are not sequential.

## The port is assigned at purchase

Your port is set when you buy and stays with the order. In the example above every IP uses port `11000`.

**Always use the port shown in your proxy string.** You do not choose it, and it does not change when you swap IPs - a swap returns new IPs from the same country on the same port.

## Copying credentials out

On the Details panel:

* **Table** view shows the four fields in columns.
* **List** view formats each IP as a ready-to-paste string.
* **Export** downloads the whole order as `.csv`, `.txt` or `.xlsx`.

## Your proxy password is not your account password

The username and password on the Details panel are proxy credentials. They are generated for the order and are separate from the email and password you use to sign in to NodeMaven. Signing-in details will not authenticate a proxy.

## What ISP authentication does not include

| Feature | Available for ISP? |
| - | - |
| IP whitelisting | No. Residential and Mobile only |
| Sub-users | No. Residential and Mobile only |
| Changing the proxy password | No. The credentials issued with the order stay with it |

If you think your ISP credentials have been exposed, contact support and we will advise on the options for your order.


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