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Why is my crypto payment pending?
Why is my crypto payment pending?
Anna avatar
Written by Anna
Updated over 2 months ago

It usually takes a few minutes for a crypto payment to be confirmed. Don't worry, once it's confirmed your traffic will be added automatically.

If it takes longer for your traffic to be added, please find your hash/txid (crypto transaction confirmation) and check it on the website for your network (e.g. Etherscan, Tronscan). In the case of a confirmed transaction, the status should say "successful" or "confirmed".

If it's not confirmed, this could be due to a high transaction load on the network you're using. You can also contact the crypto platform you used to pay for clarification.

If you have any questions, feel free to contact us via chat or email at [email protected]!

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