> ## Documentation Index
> Fetch the complete documentation index at: https://docs.nodemaven.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Why am I getting charged for the subscription?

> Subscriptions renew automatically from the card kept on file. How to check the date and stop future charges.

**Subscriptions bought with a card renew automatically.** That card is kept on file and charged on your renewal date, so your proxies keep working without interruption. That automatic renewal is the charge you are seeing.

<Note>
  **Only card payments renew.** If you paid with cryptocurrency, YooMoney or MIR, your subscription is a one-off, and nothing is ever charged again without you doing it. If you see a charge against one of those methods, contact support and we will look into it. See [what methods of payment we offer](/billing/payment-methods).
</Note>

## Checking your renewal date

Open your **Dashboard** to find your renewal date. The **Next Payment** field shows the date you will next be charged, and **Subscription Plan** shows what you are being charged for.

<Frame>
  ![NodeMaven Dashboard showing the Next Payment renewal date](https://downloads.intercomcdn.com/i/o/yvkc0rpk/2688759033/4f0529a8f830b295bf37ed601499/image.png)
</Frame>

<Frame>
  ![NodeMaven Dashboard showing the Subscription Plan currently being charged for](https://downloads.intercomcdn.com/i/o/yvkc0rpk/2688761812/b8394ba53ccb5be1a4ac60e4a629/image.png)
</Frame>

## Stopping future charges

Cancel before the renewal date and no further payment is taken.

**Cancelling does not cut you off.** You keep using your plan, and your remaining traffic, until the end of the cycle you have already paid for. See [how to cancel your subscription](/billing/cancel).

## If you have already been charged

**Cancelling does not refund a payment that has already gone through.** Cancelling stops the next one.

If you were charged for a cycle you have barely used, **you can ask support to look at a refund**. Refunds are reviewed case by case and handled by the support team rather than processed from the dashboard, so contact us with your order details. A refund goes back to the way you paid, so a card payment is refunded to that card.

## Why the amount changed

Two things move the amount you are charged or the date you are charged on.

| What happened | Effect |
| - | - |
| You [upgraded or downgraded](/billing/upgrade) | A new billing cycle starts on that date and replaces the old one, so your renewal date moves and the amount matches the new plan |
| You bought a top-up with **Add traffic** | A one-off charge, separate from the subscription. The top-up does not change your renewal date. See [how to add more traffic](/billing/add-traffic) |


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